Foot passenger check-in
If you are travelling as a foot passenger, check in at the terminal at least 60 minutes prior to departure.
Prior to check-in
Pack a small bag for the journey.
- Carry on allowance is one small bag and one handbag or laptop bag
- All large items, including backpacks, must be checked in
Foot passenger check-in procedure
- Arrive at least 60 minutes before departure and go to the terminal building
- Have your booking confirmation ready. Having this open on your phone will do
- Go to check-in counters and exchange booking confirmation for boarding passes
- You will be asked for a photo ID if you are over 18 years
- Check-in large bags, this includes backpacks. Your baggage allowance is two bags weighing no more than 23 kg each.
- Wait in departure lounge until boarding is announced then follow terminal staff instructions to gangway to board
At Waitohi Picton
Please be aware there is a walk of about 400m, including steps, to board or disembark your ferry in Waitohi Picton.
We recommend you check in heavy luggage.
If you think you will require assistance for any reason, including if you are pregnant or travelling with young children, please let us know.
- When you make your booking, check the "I require assistance" box and select mobility.
- Call our Customer Service Team on 0800 802 802 and they will ensure that your booking includes the request for assistance.
- Talk to our staff at the terminal as you check in.
We will make sure that there is someone to give you a hand to board or disembark.
At Kaiwharawhara Wellington - Shuttle Bus & Parking
Shuttle bus from (and to) Wellington Railway Station
If you are sailing from Wellington to Picton there is a shuttle bus that leaves from Platform 10 of the Wellington Railway Station to take you to the ferry terminal in Kaiwharawhara.
The shuttle departs 70 minutes before your scheduled ferry sailing time. It takes five minutes and will get you there in time for check-in. The shuttle is free with your ferry booking. Our check in staff will wait for the shuttle bus to arrive before the ferry departs.
The shuttle bus doesn't accommodate wheelchairs. There are a number of transport services that can get you to the terminal:
- Driving Miss Daisy phone 0800 948 432
- Wellington Combined Taxis 04 384 4444
If you are arriving in Wellington, the shuttle bus leaves from the front of the terminal. The shuttle will drop you to Platform 10 of the Wellington Railway Station.
Collecting or returning a rental car?
We have Hertz, Europcar, Thrifty and Dollar car rental kiosks conveniently located at both our Wellington and Picton ferry terminals for easy pick up or drop off.
If you’re travelling through, you may want to cross with your rental vehicle. Please check with your rental company to ensure they permit travel on Interislander. Some companies require you to drop off your vehicle and pick up another on arrival.
All rented campervans and caravans are permitted to travel, regardless of rental company.
Taking a vehicle on the ferry?
If you are travelling with a vehicle, go to our vehicle check-in page.
